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Hello, I've been w/First TN bank since 2009. I basically learned how to have a good acct.

and banking lessons thru this bank. However, lately, and unfortunately...this bank doesn't have great customer service anymore in my opinion. I used to get great smiles and it seemed like it was 'all about me' when I entered the lobby. Not anymore, you'll do good to walk up to counter and get that 'beaming' smile anymore...it's like 'pulling teeth'.

Not sure what's going on lately, but I miss the genuine smiles and 'your the best' customer service.

It should never cease! Thanks for listening ; )

Reason of review: Poor customer service.

First Tennessee Bank Cons: That current bank tellers are not very friendly anymore.

Location: 511 Union St, Nashville, TN 37219, USA

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