First Tennessee Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 382-5465
  • (888) 382-4968
  • (877) 242-9880
  • (800) 489-4040
  • (800) 639-5111
  • (800) 456-5460
  • (800) 238-1111
  • (901) 579-3140
  • (888) 802-5509

First Tennessee Bank Email:

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Contact Information

Corporate Office Address:

165 Madison Avenue,
Memphis , Tennessee 38103
United States

First Tennessee Bank Rating Based on 56 Reviews

Rating details

1.5
more details
Customer service
Reliability
Product or Service Quality
Value for money

Rating stats

Rating trend

How Good is First Tennessee Bank's Customer Service?

Sadiq Uvp
Sadiq Uvp
Feels Satisfied | May 17, 2023

I have been an 18-year First Horizon customer. My last two contacts were to close out my checking and savings accounts. The only reason that I requested the closure of my accounts is that I have relocated to Indiana and I want to use a local bank where I now live. Over the last 18 years, First Horizon has provided me with excellent service.

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Shazia Pwf
Shazia Pwf
Feels Neutral | Jan 14, 2023

Unreasonable. You lost my banking records.

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Summary of First Tennessee Bank Customer Service Calls

87 TOTAL
CALLS
02:42 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Tennessee Bank?

Account Question:

  • “Account closure”
  • “To see if my account still active”
  • “Unable to access account on line”

Cards Question:

  • “Check card”
  • “New card débit”
  • “To let the bank know I am vacationing in Mexico and will be using my card so they don't put a hold on it thinking it is stolen.”

Payments and Charges Question:

  • “Possible fraud charge”
  • “For a check that was issued came up fraud”
  • “Deposit”

Request for Information Question:

  • “About a check i got”
  • “Checking a check”
  • “Checking account information for direct deposit at job”

Other Question:

  • “Check verificatcation”
  • “Received a check written off your bank”
  • “Overdraft”

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